In-flight complimentary meal will be served as snack bag on board starting 14 July 2022. You can choose to accept or learn how to manage our cookies by simply click. B: Read and tick the check box to accept Terms and Conditions, then click Make Reservation to continue If Installment Payment Plan is chosen, While other cookies are placed by third parties associated with, and under the control of Bangkok Airways Frequent Flyer Programme, FlyerBonus. *OTP may not be automatically sent for some issuing bank. For more information on our list of third parties see our privacy policy. Members can withdraw their consent via the member service communication channel at anytime. 99 Mu 14, Vibhavadirangsit Rd., Chom Phon, Chatuchak, Bangkok, 10900, Thailand, Bangkok Airways FlyerBonus now offers service. The system will send 2 emails to the email account as previously provided in Step 4. If you have not done the check-in online and you have applied for the automated check-in service,you will be automaticallychecked-in 12 hours before the departure time, and your boarding pass willbe sent to your e-mail address. Click here for more information. Should a member believe his or her rights have been compromised under the applicable data protection laws, they can send a written outline, together with evidence of personal identity to, Bangkok Airways Public Company Limited B: After the selection, the summary of selected flight and fare will be shown in "Trip Summary" section *OTP may not be automatically sent for some issuing bank. FlyerBonus will take appropriate technical and organizational measures to ensure that privacy is protected under the privacy, disclosure policy. You can request online here or contacting the Bangkok Airways Call Center on 1771 (within Thailand) or +66 (0) 2270 6699 or emailing pg_receipt@bangkokair.com. If a disorder situation threatens to interfere with the safety, public order, discipline, control of passengers and illegal drugs either after the successful redemption of awards, pre-departure (on the ground) while at the airport both landside or airside, or onboard the aircraft, personal information may be shared. Requests from third parties for information on members or passengers may be accommodated especially those with disorder records. Our website uses cookies and other tracking technologies to improve your experience while navigating our website. We collect membership details in order to effectively manage the FlyerBonus Frequent Flyer Programme, Log-In to members only access areas, Beyond Flying Programme on desktop, mobile websites and FlyerBonus Wallet Card application, ensure members can maximize the benefits and to successfully redeem awards. Kiosk Check-in is available from 24 hours to 1 hour before departure. Bangkok Airways reserves the right to adjust the violation charges and/or administration fee as it deems appropriate without prior notice. Should you need any assistance or have any queries relating to online flight bookings or payment, please make contact. 5.1.2 Certain fares have conditions which limit or exclude your right to change or cancel reservations. Passengers requiring Special Assistance. - Each passenger is solely responsible for preparing travel document before travelling on domestic or international flight. at the log-in stage). Such booking are subject to cancellation without prior notification. Training and test booking (non-billable status code). Boarding may also be denied, either by Bangkok Airways or a partner airline, whereby a member or passengers is found to have a disorder or suspicious record. Any information pertaining to award redemptions, the website, mobile application usage, communication preferences, membership details, will be studied in-sync to better understand the needs and desires of our members, whether it be individual offers or promotions, understated, overall and daily privilege valued. Strictly Necessary cookies: Are very essential to our website as these allow the web servers to respond to your actions, support the structure of the page being displayed to you as well as provide the consistency of experience during your journey of surfing our websites. By declaring personal information and/or any special needs and requirements, members are consenting to sharing details with third parties as described above. C : Click "Proceed with seat selection" to proceed for the payment We collect information pertaining to individual membership numbers, points, tiers, awards redemption history, period of award redemption, points expiration and any other information deemed applicable to the Frequent Flyer Programme. Where more than one change has already been made to an existing booking, customers will not be able to utilize the My Booking function and will need to contact the Bangkok Airways Call Center directly. C : Fill in the OTP (One Time Password) received via mobile SMS, then click "OK" to proceed. C : Select date of traveling. B : For Frequent Flyer Program, select the preferred airline from the list, then fill in the membership number. On future visits, cookies ensure that your device is recognized by flyerbonus.bangkokair.com, www.flyerbonus.bangkokair.com/beyondflying. Fill in the OTP (One Time Password) received via mobile SMS, then click "Submit" to complete the booknig process You can choose to accept or learn how to manage our cookies by simply click, You are about to be redirected to a Third-Party Website, Travellers departing to Singapore are advised to review official details stated. Kindly note that all documentation requests will be sent via email or picked up on departure date at ticket office, airport. Our website uses cookies and other tracking technologies to improve your experience while navigating our website. Our website uses cookies and other tracking technologies to improve your experience while navigating our website. Alteration or changes made to the awards program will be based on the studied preferences of our members. The selected communication channel(s) and usage behavior will be collected for analysis but restrictions apply as per the stated privacy policies. * Seat selection will be available at "MODIFY MY BOOKING" section after the payment is completed www.flyerbonus.bangkokair.com/beyondflying. Any recorded incidences of disorderly conduct will be considered private and only disclosed in circumstances relating to the management of disputes or compulsory obligations. Bangkok Airways Public Co.,Ltd. Cookies are small data files such as pixel tags/ beacons, scripts, etc that are downloaded to your device via websites visited and store information about the page, visits, visitors, history and preferences. Confirmation email will be sent out shortly. If credit/debit card is chosen Customer Satisfaction, Product & Service Survey, either/or in printed or digital format. For flight reservation, visit www.bangkokair.com, select your preferences in the Booking Form and click "Search Flight" to proceed. We use collected data to communicate with our members. You can choose to accept or learn how to manage our cookies by simply click, Schedules, Delays, Cancellation of Flights. It is the responsibility of the Users to ensure that all of their employees, agents and contractors, in all of its locations are familiar with this Policy, including any future updates which shall be communicated via similar circular. Save Time, Easy and Simple. The contact details, email and/or phone number provided to us are used for conveying Bangkok Airways, FlyerBonus and Partner co-promotion, Beyond Flying Promotion, addressing enquiries, complaints, special assistance, and member service call centre interaction. Chomphon, Chatuchak Bangkok 10900 Thailand Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. We collect redemption information for the purpose of convenience and effective service. Communicating contents may include of existing or new FlyerBonus benefits, Co-Partner promotion and Beyond Flying promotions, management of enquiries and complaints and assistance via mobile devices. Outside Thailand+66 (0) 2 270 6699 (press2). When redeeming via the Beyond Flying programme, we will collect information on the type of award redemption restaurants, hotel, hospitality, recreational facility (but not limited to these awards categories), the planned period of redemption, or other information necessary for redemption. Avoid queues at the airport. *If you adjust your cookie setting when visiting our websites, you may not be able to fully utilize the function on offer or receive the desired experience. B: Read and tick the check box to accept Terms and Conditions, then click Make Reservation to continue Bangkok Airways Public Co.,Ltd. 1. Enroll now to start reward your travel with FlyerBonus Points and enjoy the exclusive privileges! A: Select your participating bank and installment option. Once done, click "Confirm and Pay" to proceed and page will direct you to Bangkok Airways confirmation page. Baggage must not contain any prohibited items or dangerous goods. All crew members will be wearing protective masks and gloves when on duty at all times during the flight. Upon request, we will provide you with a written confirmation of your reservation(s). - You will be advised to fill in the card number, card expiry Month/Year, CVN2, and cash withdrawal BIN OR, - If SMS code is required instead of card withdrawal code, the SMS code will be received via your mobile SMS. Or members holding specific religious beliefs may also have their information and special needs shared with involving third parties. Personal details, membership details, date(s) of redemption, qualifying tiers, service operator, facility, hospitality of choice and contact details may all or in part, be transferred to a third party partner to reserve or book a hotel, ancillary, car rental, lifestyle, restaurant, hospitality, and recreational facility awards. It applies to all GDS/CRS subscribers including travel agents (IATA & Non-IATA; Domestic and International) and any person or entity accessing Bangkok Airways internal reservation system content (Users). All rights reserved. FlyerBonus also reserves the right, either independently or after consulting third parties, to revoke award redemptions where applicable. Our website uses cookies and other tracking technologies to improve your experience while navigating our website. You can choose to accept or learn how to manage our cookies by simply click, Travellers departing to Singapore are advised to review official details stated. Our website uses cookies and other tracking technologies to improve your experience while navigating our website. Online Check-in (Website and Mobile Device). FlyerBonus and Beyond Flying may disclose your information to third parties in order to process one or more of the following activities. C: Check and review the details chosen, then click "Continue" to proceed. Simply go to the My Booking tab on the right-hand side of our website, fill in your booking reference, first name, and last name and then click SEARCH. Please click Request to get OTP. We collect personal, identifying information including full names, birth dates, gender and nationality. For these purposes, you authorize us to retain and use such data and to submit the same to our own offices, Authorized Agents, government agencies, other Carriers or the providers of the aforementioned services. Bangkok Airways Public Co.,Ltd. A : Select Journey type. If Direct Debit is chosen Click "BACK TO MERCHANT" to return to Bangkok Airways' website. *For more information on our FlyerBonus partners please visit our website, *For more information on our Beyond Flying partners, please visit our website. All rights reserved. Standards compliance will be consistently monitored and subject to ongoing scrutiny. Your redemption on car rental, hotels, ancillary, lifestyle-related, restaurant dining, hospitality or recreational facility awards, will require the release of personal and membership details, tier, dates of redemption. Bangkok Airways Public Co.,Ltd. The options includes: SMS/MMS to the phone number given in the Members profile, Bangkok Airways and FlyerBonus Member Services Call Centre (1771), Bangkok Airways Ticketing, check-in counter and Airport lounges, Bangkok Airways Mobile Application Notifications, FlyerBonus Mobile Wallet Card Notifications. For unregistered and non-member user, click "Cancel" to close this window and continue with the booking as guest, A passenger information page will be displayed for your input. Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. A : Users are required to fill in these mandatory fields; title, first name, last name (according to passport or travel document), gender, telephone number and email If reconfirmation is required and you fail to reconfirm your reservation, your onward or return reservation may be cancelled. Where a award redemption has been requested with third parties, otherwise referred to as service provider/facility/hospitality/airline operators or group of companies. 4.1 It is prohibited to make speculative bookings not directly related to a request from a passenger. Further information on Bangkok Airways can be found by visiting www.bangkokair.com. This may be necessary for operational, safety or security reasons. Travel preferences are available for users to collect milage/ point from Frequent Flyer Program, Seat selection and Meal Preference Members are required to renew their consent. Or for information on FlyerBonus, please visit flyerbonus.bangkokair.com. The accredited DPO will be notified in the event of a data privacy breach. You can choose to accept or learn how to manage our cookies by simply click. For bookings made through other channels ; AISmPay, K-Cyber Banking, K-Mobile Banking, KTB ATM, KTB Online, KTB Online @ Mobile, Counter Services,and IVR Payment, please contact us via phone or at the email address mentioned above. Please be advised that if you do not show up for any flight without advising us in advance, your return or onward reservations may be cancelled. 99 Mu 14 Vibhavadi Rangsit Rd. D : Select number and type of passenger. Confirmation email will be sent out shortly. - Please have your boarding pass from Online check-in, Automated Check-in or Kiosk check-in, and any necessary documents ready. A: The email with subject "Bangkok Airways: 1-2-3 Service : Payment Slip #", informs both the transaction amount and time-limit to complete the payment. B: The email with subject "Bangkok Airways: UNSUCCESSFUL PAYMENT..", informs the unsuccessful payment status including the travel itineraries to check prior to submitting payment. 2 payment options will be available for you: Booking Pending: indicates that the booking is still on-hold, awaiting for the payment to be completed; this is seen in the following payment options: Booking Confirmed: indicates that the booking is successfully completed; this is seen in the following payment options: Unticketed Booking: indicates the payment failure. Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. Bangkok Airways Public Co.,Ltd. Select the Exchange Flight menu on your right-hand side to change your flight. Copyright Bangkok Airways Public Co.,Ltd. A: All available flight and fare information will be displayed for selection. Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. Many factors may trigger this outcome, please contact our Call Center +66 (2) 270 6699 or. Disabling cookies will usually result in also disabling certain functionality and features of this site. If you have not paid for the Ticket prior to the specified ticketing time limit as advised by us or our Authorized Agent, your reservation may be cancelled. We collect flight reservations & booking Information (Flight Details) in order to successfully redeem flight awards via our FlyerBonus Websites both on desktop, mobiles, Bangkok Airways Mobile Application, Bangkok Airways Airline Services Email or FlyerBonus Member Services Email via Bangkok Airways and FlyerBonus Members Services Contact Centre 1771 and Bangkok Airways Ticketing, Check-In Counter and Airport Lounges. 2. The act of dissemination, copying, storage of data and/or downloading of attachments by the unintended recipient will be deemed an offense and subject to prosecution as per domestic or international computer crime laws. For more information, please visit www.bangkokair.com or email us at reservation@bangkokair.com, Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. Email: dataprivacy@bangkokair.com. Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. 4.3 Inputting fictitious ticket numbers or previously used ticket numbers to hold a booking leads to a reduction of Bangkok Airways availability. Cookies can be blocked from your browser used to surf our website. Block Space by Individual Booking; separating individual bookings instead of creating group procedure is prohibited. 5.1.1 We or our Authorized Agent will record your reservation(s). C: The system will direct you to your bank issuer's page. Should there be a change to the options on offer, members will be notified and asked to update their communication preference. Skytrax The worlds Best Regional Airline 2021Skytrax Best Regional Airline in Asia 2021. B : Select origin and destination. - QR code: You can scan QR code via Line Application to settle the bill. If Counter Service is chosen, the payment slip will be generated for user as a reference to proceed payment at the convenience store "7-eleven". The system will send 2 emails to the email account as previously provided in Step 4. Please note that Bangkok Airways might issue ADM in order to charge the abusive booking to the Users without advance notice. - Passengers must arrive at the boarding gate at least 50 minutes before departure for international flights, and 40 minutes before departure for domestic flights. We reserve the right to assign or reassign seats at any time, even after boarding of the aircraft. Please enter your FlyerBonus ID and password, Relating to FlyerBonus membership, please contact our office at "Beyond Flying" is an extension of FlyerBonuss marketing programme and provides both passengers and FlyerBonus members, when presenting their boarding pass and/or Digital FlyerBonus Membership Card, with redeemable privileges at select restaurants and hotels as well as hospitality and recreational-focused facilities. Where revisions or additions have been recommended, FlyerBonus members will be notified via email, mobile notifications or an In-Application FlyerBonus Wallet Card notification will be send. A: Click "CREDIT/ Debit CARD", fill in the cardholder name, card number, expiry and CVV stated at the back of the card.